High performance teams lift off here.
Are you ready?

Special rates and discounts are offered to non-governmental organizations and educational institutions

Community

For teams that are ready to control and centralize their communication.
Free
/user/month
Billed Annually
user/month, when billed monthly

[.c-title-6]Includes[.c-title-6]

  • [.c-list_price]Recommended 100 Users[.c-list_price]
  • [.c-list_price]Unlimited Message History[.c-list_price]
  • [.c-list_price]10.000 Monthly Push Notifications[.c-list_price]
  • [.c-list_price]Omnichannel Basic (Livechat included)[.c-list_price]
  • [.c-list_price]LDAP Basic Sync[.c-list_price]
  • [.c-list_price]End-to-End Encryption[.c-list_price]
  • [.c-list_price]Customizable User Permission[.c-list_price]
  • [.c-list_price]Guest Users[.c-list_price]
See all features

Pro

Minimum of 10 users. For workforce teams ready to increase productivity through powerful communication with unlimited customization possibilities.
$3 USD
/user/month
Billed Annually
user/month, when billed monthly

[.c-title-6]Includes all the benefits of Community and:[.c-title-6]

  • [.c-list_price]Unlimited Users[.c-list_price]
  • [.c-list_price]Social Network Login[.c-list_price]
  • [.c-list_price]25.000 Monthly Push Notifications[.c-list_price]
  • [.c-list_price]Omnichannel Standard[.c-list_price]
  • [.c-list_price]SLA: Standard[.c-list_price]
  • [.c-list_price]Online Ticket Creation[.c-list_price]
  • [.c-list_price]Phone Support (Critical only)[.c-list_price]
See all features

Enterprise

Minimum of 10 users. For high-level developers who need simplified scalability and unlimited management with total support for implementation.
Tiered Pricing and Volume Discount
/user/month
Billed Annually
user/month, when billed monthly

[.c-title-6]Includes all the benefits of Pro and:[.c-title-6]

  • [.c-list_price]High Scalability[.c-list_price]
  • [.c-list_price]Message Audit Panel / Audit Logs[.c-list_price]
  • [.c-list_price]Unlimited Push Notifications[.c-list_price]
  • [.c-list_price]Omnichannel Premium[.c-list_price]
  • [.c-list_price]LDAP Enhanced Sync[.c-list_price]
  • [.c-list_price]SLA: Premium[.c-list_price]
  • [.c-list_price]Engagement Dashboard[.c-list_price]
  • [.c-list_price]Secured Push Notifications[.c-list_price]
See all features
Looking for more features? See comparison table below

Ready to talk?

Unlimited access to all features for 30 days. Special rates for non-governmental and educational institutions!

Self-managed pricing table

Deployment

Users

Recommended 100
Unlimited
Unlimited

Custom Domain

High Availability

Team Collaboration Features

Message History

Unlimited
Unlimited
Unlimited

Public and Private Channels

Broadcast Channels

Conferencing Server

Apps & Integrations

Unlimited
Unlimited
Unlimited

Multi Language Interface

Desktop Apps

Windows, macOS, Linux
Windows, macOS, Linux
Windows, macOS, Linux

Mobile Apps

Android, iOS
Android, iOS
Android, iOS

Guest Users

End to End Encryption

White Label (Branding)

Secured Push Notifications

Read Receipt

Message Audit Panel

Engagement Dashboard

Customer Service Features

Manual & Auto Chat Routing

Queue Management

Transfers

Chat Tagging

Single-Business Hours Control

Real Time Monitoring

SMS & CRM Integration

Email Inbox

Omnichannel Proxy API

Analytics API

Priority Assignment

Smart Chat Routing

Canned Responses

Concurrent Chat Limit

Queue Waiting Time

Business hours for Multiple Departments

Advanced Queue Monitoring

Last Chatted Agent Preferred

Contact Manager

On-Hold Queue

Mobile Apps

Administration

Push Notifications

10000 Monthly
25000 Monthly
Unlimited

Analytics Reporting

Hourly
Hourly

Multifactor Authentication

Customizable User Permission

LDAP/Active Directory

Basic
Basic
Enhanced

Social Network Login

Basic
Basic
Enhanced

Support

Online Ticket Creation

24/7 Email

24/7 Phone

High Only
All tickets

Support Entitlement

1 named contact
3 named contacts

Post Incident Report

SLA

Low

2 business days
1 business day

Medium

12 hours
6 hours

High

1 hour
30 minutes

Security & Compliance

End to End Encryption

Security File Upload

Data Loss Prevention

Marketplace

Free Apps

Atlassian Integration Bundle

Resources

Documentation & Tutorials

Tutorial Videos

Forums

Features or Bugs

Bronze

Minimum of 10 users
$2 USD
/user/month
Billed Annually
$2.4 USD
user/month, when billed monthly

[.c-title-6]Includes[.c-title-6]

  • [.c-list_price]Unlimited Message History[.c-list_price]
  • [.c-list_price]Unlimited Push Notifications[.c-list_price]
  • [.c-list_price]5 integrations[.c-list_price]
  • [.c-list_price]LDAP Basic Sync[.c-list_price]
  • [.c-list_price]Omnichannel Basic (Livechat included)[.c-list_price]
  • [.c-list_price]End-to-End Encryption[.c-list_price]
  • [.c-list_price]SLA: Basic[.c-list_price]
  • [.c-list_price]Guest Users[.c-list_price]
See all features

Silver

Minimum of 10 users
$4 USD
/user/month
Billed Annually
$4.8 USD
user/month, when billed monthly

[.c-title-6]Includes[.c-title-6]

  • [.c-list_price]Whitelabel[.c-list_price]
  • [.c-list_price]Custom Domain[.c-list_price]
  • [.c-list_price]100 integrations[.c-list_price]
  • [.c-list_price]Customizable User Permission[.c-list_price]
  • [.c-list_price]Omnichannel Standard[.c-list_price]
  • [.c-list_price]Social Network Login[.c-list_price]
  • [.c-list_price]SLA: Standard[.c-list_price]
  • [.c-list_price]Multifactor Authentication[.c-list_price]
See all features

Gold

Minimum of 10 users. For high-level business developers, needing to simplify complex scalability, management and unlimited features.
Tiered pricing and volume discount
/user/month
Billed Annually
user/month, when billed monthly

[.c-title-6]Includes[.c-title-6]

  • [.c-list_price]High Availability[.c-list_price]
  • [.c-list_price]Message Audit Panel / Audit Logs[.c-list_price]
  • [.c-list_price]1000 integrations[.c-list_price]
  • [.c-list_price]LDAP Enhanced Sync[.c-list_price]
  • [.c-list_price]Omnichannel Premium[.c-list_price]
  • [.c-list_price]Engagement Dashboard[.c-list_price]
  • [.c-list_price]SLA: Premium[.c-list_price]
  • [.c-list_price]Secured Push Notifications[.c-list_price]
See all features
Looking for more features? See comparison table below

Ready to talk?

Unlimited access to all features for 30 days

SaaS pricing table

Deployment

Users

Unlimited
Unlimited
Unlimited

Custom Domain

High Availability

Team Collaboration Features

Message History

Unlimited
Unlimited
Unlimited

Public and Private Channels

Broadcast Channels

Conferencing Server

Storage

1TB

5TB

20TB

Apps & Integrations

10
100
1000

Multi Language Interface

Desktop Apps

Windows, macOS, Linux
Windows, macOS, Linux
Windows, macOS, Linux

Mobile Apps

Android, iOS
Android, iOS
Android, iOS

Guest Users

End to End Encryption

White Label (Branding)

Secured Push Notifications

Read Receipt

Message Audit Panel

Engagement Dashboard

Customer Service Features

Manual & Auto Chat Routing

Queue Management

Transfers

Chat Tagging

Single-Business Hours Control

Real Time Monitoring

SMS & CRM Integration

Email Inbox

Omnichannel Proxy API

Analytics API

Priority Assignment

Smart Chat Routing

Canned Responses

Concurrent Chat Limit

Queue Waiting Time

Business hours for Multiple Departments

Advanced Queue Monitoring

Last Chatted Agent Preferred

Contact Manager

On-Hold Queue

Mobile Apps

Administration

Push Notifications

Unlimited
Unlimited
Unlimited

Analytics Reporting

Daily
Hourly
Hourly

Multifactor Authentication

Customizable User Permission

LDAP/Active Directory

Basic
Basic
Enhanced

Social Network Login

Basic
Basic
Enhanced

Support

SLA - Monthly Uptime

99.9%
99.9%

Backups

Daily
Twicely
Hourly

Online Ticket Creation

24/7 Email

24/7 Phone

High Only
All tickets

Support Entitlement

Workspace Owner
Workspace Owner
Workspace Owner

Post Incident Report

SLA

Low

4 business days
2 business days
1 business day

Medium

24 hours
12 hours
6 hours

High

2 hours
1 hour
30 minutes

Security & Compliance

End to End Encryption

Security File Upload

Data Loss Prevention

Marketplace

Free Apps

Atlassian Integration Bundle

Resources

Documentation & Tutorials

Tutorial Videos

Forums

Features or Bugs

FAQs about Rocket.Chat pricing

Will the price of my existing plan remain the same despite the price update?
How long do trials last?
What is the payment system for my workspace?
Does my organization qualify for a discount?
When can I cancel my plan?
How do I report issues and get support?
What is SLA and what are the different levels of issue response times?
What reporting do you provide?

Trusted by 12M+ users
in over 150 countries